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jacques P
1 reviews | Active since Mar 2009
03 May 2022, 14:19
Vodacom lies, router not supporting 200MBps when it can support 300
Huawei Router 2.4GHz signal does not go above 80MBps, I have increased my connection to 200MBps but the router caps it to 80. My router is downstairs and I work upstairs so I can't use a LAN cable and 5GHz is too weak going through concrete. Your Router specs say it can handle 300MBps at 2.4GHz but it isn't. Why sell me a line of 200MBps but your router can't handle it. Are you lying to customers now? Do you have faster routers? Should I buy my own router because of your lies? - 802.11a/n/ac@ 5GHz up to 1300Mbps; 802.11/b/g/[email protected] up to 300Mbps
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Replies (2)Vodacom's replyOfficial
04 May 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jP
jacques P's updateReviewer Update
04 May 2022, 14:33Apparently there is nothing you can do as the router is limiting the bandwidth and that is a stupid feature
jP
jacques P's update04 May 2022, 14:33
Reviewer Update
Apparently there is nothing you can do as the router is limiting the bandwidth and that is a stupid feature
