MD
Mustafa D
1 reviews | Active since Nov 2017
02 Dec 2020, 15:10
Vodacom Lies & *******
Vodacom victimising clients who want to port to other networks for Black Friday and Cyber Monday specials. My 24 contract upgrade was set to expire on 30 November 2020. Vodacom Retentions failed to retain me as a client. I opted to port but needed my number to be converted to prepaid. They now claiming 30 days notice. Due to their internal systems bungle up, Vodacom is lumping those problems on us clients...
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Vodacom's replyOfficial
02 Dec 2020, 17:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 17:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team