SN
Sqhelo N
1 reviews | Active since Dec 2013
18 Nov 2023, 15:33
Vodacom lies
My fibre has been down almost two weeks now. I reported the issue to Vodacom on 8 November. Firstly, they did not know what the issue was. Then they said the Midrand area had a network issue. This was on 9 November. They were lying and they have continued to lie to this day. Vodacom is not trustworthy. Their customer service is *******
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Nov 2023, 08:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team