Vodacom LIES, Bull****, nonsense, INABILITY TO RESOLVE ISSUES

<p>Call investigation: S3-G6A28- 8PMOF </p> <p> </p> <p>Invoice dispute and Connection fee: S3-G6A28-8X29F</p> <p> </p> <p>Once the investigation has been completed, a consultant from the Client Information Centre will contact you to provide feedback.</p> <p> </p> <p>Kind Regards,<br />Bianca Cecelia Mitas</p> <p> </p> <p>- Didn't happen, no call no feedback and when I called in, the call was apparently closed and I had to start the process all over... Brilliant!!</p> <p> </p> <p>In addition to the 15 other people who hung up on me, put me on hold for 10 minutes+, **** to me, couldn't do anything about my issues, referred me to the wrong departments and apparently coudn't disclose their full names or surnames here are a few notable individuals:</p> <p> </p> <p>Shakira (Western Cape) - Ref: ********** </p> <p> </p> <p>Robin Leisegang - Can't provide me with anyone's names</p> <p> </p> <p>Nonhlanla - Wouldn't give me her surname and muted my speaker mid discussion (called her on ********** )</p> <p> </p> <p>Jacqueline Maziya</p> <p> </p> <p> </p> <p>Lets see if Sindile Mtuli can rectify the situation for me...</p> <p> </p> <p>The great ball of SH*T circle of admin and hours on the phone Vodacom has put me through infuriates me. Nobody can ever help and it's always the other departments responsibility...</p> <p> </p> <p>I AM BEING CHARGED FOR ALL SORTS OF CONNECTION AND ADMIN FEE'S FOR BOTH MY CONTRACTS- WHICH IS CLEARLY NOT APPLICABLE ACCORDING TO YOUR WEBSITE WHEN ORDERING ONLINE ( http://www.vodacom.co.za/vodacom/terms/vodacom-online-shop-terms-and-conditions)</p> <p> </p> <p>I AM STILL WAITING FOR A DAMN COPY OF THE CONTRACT THAT HAS HAD SO MANY HIDDEN AND UNDISCLOSED COSTS TO ARRIVE (YES APPARENTLY IT MUST BE SOURCED FROM A WAREHOUSE AND CANNOT BE DIGITALLY SENT TO ME AND CANNOT IN THIS DAY AND AGE BE EMAILED... I'M WAITING A MONTH ALREADY!!!)</p> <p> </p> <p>YOU GUYS ARE UNBELIVEABLE AND A HUGE DISSAPOINTMENT</p>