DN
Dhuramraj N
1 reviews | Active since Apr 2018
12 Dec 2025, 15:18
Vodacom lies as usual
The worst company to deal with.i received a call from vodacom asking me to upgrade my 2 data plan. I told the consultant that i will be relocating overseas ans she told me that this is a month to month contract and i can cancel anytime.i called thw call center to cancel and lo and behold i can only cancel in 2027. I wont be using the services from January and i will just unpay the debit orders
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Replies (1)Vodacom's replyOfficial
12 Dec 2025, 15:24Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2025, 15:24
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
