DN
Dhuramraj N

1 reviews | Active since Apr 2018

12 Dec 2025, 15:18

Vodacom lies as usual

The worst company to deal with.i received a call from vodacom asking me to upgrade my 2 data plan. I told the consultant that i will be relocating overseas ans she told me that this is a month to month contract and i can cancel anytime.i called thw call center to cancel and lo and behold i can only cancel in 2027. I wont be using the services from January and i will just unpay the debit orders

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2025, 15:24
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team