Vodacom lies and says people call you back they don't

Item: Vodacom
Rating: 1
Author: Candice R

They keep claiming somone has called me to resolve the issue, i have heard from no one this is on going since the 18th of November I hace been a clinet of vodacom for over 15 years So i would think vodacom values cuatomers a littke more.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Nov 2022, 13:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2022, 13:46

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Candice R's updateReviewer Update

25 Nov 2022, 13:52

This is a nonsense response as not a soul has bothered to talk or call me back since the 18th even though they claim someone has spoken to me come on vodacom

Candice R's update25 Nov 2022, 13:52

Reviewer Update

This is a nonsense response as not a soul has bothered to talk or call me back since the 18th even though they claim someone has spoken to me come on vodacom