Vodacom lies and lies and lies

Item: Vodacom
Rating: 1
Author: Lisel S

Wether you buy airtime and it simply disappears or you get an sms saying that your balance is zero after buying airtime, the dishonesty never stops. Just bought airtime again.. balance zero. And don’t forget the data being charged that you simply never used. Sick of them. Time for the Ombudsman

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Replies (1)

Vodacom's replyOfficial

27 Oct 2023, 07:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Oct 2023, 07:42

Official