Vodacom Lies Again.

Item: Vodacom
Rating: 1
Author: Hilton M

I have a pending upgrade on my contract - was initiated beginning of February while there was stock of the device online.

I was promised/guaranteed multiple times via Facebook and your team that I was on the list and I will receive my phone before the end of February.

This obviously didn't happen.

I came to Hellopeter to vent my frustration and was told that stock would e arriving between Late March and the 1st of April - very apologetic but then also went missing when I asked questions.

It is now the 4th - I have received no communication, and still no device.

Cancel the upgrade on my number immediately.

I am done being **** to.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Apr 2022, 12:07

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Apr 2022, 12:07

Official

Hilton M's updateReviewer Update

04 Apr 2022, 17:00

Good day, thank you for your reply.

You telling me that means nothing.

I have been told that [and promised] that I will get a phone for 2 consecutive months now.

What makes this time different?

Hilton M's update04 Apr 2022, 17:00

Reviewer Update

Good day, thank you for your reply.

You telling me that means nothing.

I have been told that [and promised] that I will get a phone for 2 consecutive months now.

What makes this time different?