Vodacom Lies after lies with no value for what they say.

<p>The story of my life. My cellphone contract has done its term and I wanted to cancel it. After calling the call center to cancel I was asked if I was interested in upgrading. I said no and was asked if im sure and as a deal sweetener they will give you 20gigs per month plus the normal 1 gig that comes(Lie number 1). I was asked if she is sure it is for every month and the agent said yes. I took the Hauwei P9 lite as they promised me that it's dual sim. (Lie number 2). This was on 14 Jan 17. I only took delivery late feb after escalating to the eclo department. This is when I realized that it's a single sim device and that there was no such thing as 20gig deal every month. I have been back and forth with this to no avail. To top it off my 1st debit order went off and they ****** me by taking an extra R700.00 off. Vodacom we work hard for our income and don't appreciate the fact that you guys can take our money. I'm to my wits end in this matter but will persist till I get what I was promised and refunded money that was not theirs to take. At your exec level you can't help me so right now all that I can hope for is that someone with integrity and principle will fix this matter. </p>