PB
Pieter B
1 reviews | Active since Jan 2025
29 Jan 2025, 09:51
Vodacom lies about keeping 2025 plan fees increase to 4,5%
I received a message from Vodacom advising the new pricing updates for 2025.
In the message, Vodacom claim that they "managed to keep an average monthly bill increase of just 4.5%."
Vodacom also claims that they have absorbed additional costs to keep device fees, insurance fees, SMS and MMS rates and out-of-bundle data rates unchanged. And, as a bonus, added more data to plans every month – on them!
However, when the new price plans are compared to the current price plans, the increase on average is 8,24%.
Vodacom is taking their subscribers for fools!
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Replies (2)0
Replies (2)Vodacom's replyOfficial
29 Jan 2025, 10:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2025, 10:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PB
Pieter B's updateReviewer Update
29 Jan 2025, 11:03Dear Vodacom,
I am not holding my breath.
Regards
I am not holding my breath.
Regards
PB
Pieter B's update29 Jan 2025, 11:03
Reviewer Update
Dear Vodacom,
I am not holding my breath.
Regards
I am not holding my breath.
Regards
