pM
peter M
1 reviews | Active since Jan 2016
09 Nov 2021, 08:59
VODACOM LIES
Wanted to cancel co tract.they promised me a 65 min airtime with 2 gigs data for only R55 a month.now im paying over R400.i called and spoke to about 6 customer care 4 said they will give details to manager and get back to me no one has gotten back to me.2 i have requested them to put me through to a manager and i was denied and phone put down on me.cant trust vodacom.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
09 Nov 2021, 09:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Nov 2021, 09:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
pM
peter M's updateReviewer Update
09 Nov 2021, 09:22Vodacom promises and promises been wsiting for managers snd customer care ppl from vodacom to contact me.im still waiting
pM
peter M's update09 Nov 2021, 09:22
Reviewer Update
Vodacom promises and promises been wsiting for managers snd customer care ppl from vodacom to contact me.im still waiting
pM
peter M's updateReviewer Update
10 Nov 2021, 09:43So now thats suppose to mske everything hunky dory.after me having to fight with vodacom .where it was said to me its vault was on your side.only Laura 1 out of 8 client service vodacom representative personnel was willing to help me properly.
pM
peter M's update10 Nov 2021, 09:43
Reviewer Update
So now thats suppose to mske everything hunky dory.after me having to fight with vodacom .where it was said to me its vault was on your side.only Laura 1 out of 8 client service vodacom representative personnel was willing to help me properly.
pM
peter M's updateReviewer Update
12 Nov 2021, 13:17How can i be dooled so badly.after there promises my account is evwn more.VODACOM lies and *********. I am going to cancel all my vodacom contracts from now.
pM
peter M's update12 Nov 2021, 13:17
Reviewer Update
How can i be dooled so badly.after there promises my account is evwn more.VODACOM lies and *********. I am going to cancel all my vodacom contracts from now.