1 reviews | Active since Jun 2015
Vodacom Lies
A man from Vodacom named Prince was on my doorstep telling me about this package of R399. Month to month router that comes with a ****le. He explained it to me and I signed up. They didn't debit in April and when I called and spoke to Lebo she said that they will double debit at the end of May, fine. Come end of May they want to debit not only the R784.70 but an extra R592.33 for what I don't know. Total of R1377.03. Apparently the R399 package was only a discount for 2 months, thereafter it goes up. I was not advised of any of this. I have been without wifi since last week and have been sent from pillar to post speaking to the call centre and billing department, no one can help me and I was told that if I go into the Vodacom store they won't be able to assist me. I would have rather taken out a package that costs more but no hassles. I was **** to by the consultant so that he can get the sale and he has been uncontactable ever since. The number he gave me is ***. I need someone from Vodacom to please contact me as I have received horrible service. I want to pay for what I used and cancel this month to month nonsense package and I want nothing to do with Vodacom. My cellphone and my kids cellphones are with Vodacom but I will be changing because of this. I don't know what else to do, someone please contact me...
