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Renate W
1 reviews | Active since Sept 2014
19 Jan 2023, 09:28
Vodacom lies!!!
After my last Hello Peter of Vodacom I received a message from them to say they would be getting in contact with me… a week has gone by and still no attempt from Vodacom to contact me!! All I see is more and more complaints against Vodacom! Including broken promises from them to get in touch and never do! How to sink a company fast… Your customer service is utterly pathetic!!!
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Vodacom's replyOfficial
19 Jan 2023, 14:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2023, 14:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Renate W's updateReviewer Update
19 Jan 2023, 14:56Same automated response as last time… to no avail! Let’s see…
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Renate W's update19 Jan 2023, 14:56
Reviewer Update
Same automated response as last time… to no avail! Let’s see…