ZM
Zack M
1 reviews | Active since Nov 2020
10 Nov 2020, 21:56
Vodacom lies
I got a promotional offer offered to me for 29 rand for one gig of data for 30 days. I then tried to pay but from vodacoms side they said there was an error. I went back to try again and the offer was removed even tho it said the offer should be there until midnight. I called customer service and they were useless. I am disgusted by the bad service dont offer what you can't provide!
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Vodacom's replyOfficial
11 Nov 2020, 06:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2020, 06:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team