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Palesa M
1 reviews | Active since Nov 2022
27 Aug 2026, 15:44
VODACOM LIES
A agent called me n offered a package n stated that i will pay less then i am to my surprise im being billed more for my phone. Vodacom is full of *****’s and ****s just to make sales . For a long customer and good paying record like mine they disappointed me and disgust me o ask for them to migrate my plan back now I need to pay …****en ****mers
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Vodacom's replyOfficial
28 Aug 2026, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2026, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Aug 2026, 11:31Dear Palesa, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Vodacom's reply28 Aug 2026, 11:31
Official
Dear Palesa, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team