Vodacom lies!

<p>Its a pity that customers ie.myself included have to post on hellopeter to get assistance.</p> <p>twice i have reported mistakes on the *123*2# </p> <p>promo.i have purchases twice 20 any network minutes for R10 which is an option on the just for you services.</p> <p>only to make a call and realise that my airtime was taken away where it was supposed to be taken of the free minutes i purchased.</p> <p>all the cust service agents say we logging a call but never get back to me.</p> <p>oh yeah when someone did eventually respond this is what they said.</p> <p>"sorry you have dialled a non vodacom number"</p> <p>obviously i dialled a non vodacom bumber(cell c or mtn) because i just purchased any network minutes which should entitle me to do so?????</p> <p>if not its false advertising.no agent even trys to help me.instead they cut me off.</p> <p> </p> <p>sad state of affairs where theres call centres but we have to post on hellopeter to get help.</p> <p>my number is 082 ********** give me a call instead of sending **** one line smses with no resolve.</p>