Vodacom LIES !!

At end of Dec 2015 , I was double billed on some accounts.Vodacom claims the bill was correct and that I used about 3 TIMES more data and calls than usual! After many fruitless verbal fights with \client service centre, I eventually posted on hello peter and was contacted shortly afterwards by, Vodacom ECLO, Monwabisi Ngqonga, via e-mail, who insisted that I DID use all the above calls and data , but offered me 50% refund as \"gesture of goodwill\". Many weeks and excuses later , I'm still waiting for promised refund ! I eventually told this ECLO that I would henceforth cancel ALL 4 my lines ,when due for upgrade. I cc'd the Vodacom CEO , Shameel Yoosub , in on this whole incident. They are now both ignoring me and their promise ! I've been with Vodacom for more than 15 years, spending average R2500 monthly ! I am due for 2 more laptop and phone upgrades in the next 2-4 months , which I would have done and continued paying Vodacom GOOD money monthly, but they chose to loose out on MANY thousands of rands from me in the future , rather than pay their promised , measly , ONCE OFF amount of R1500 to me and I would have been happy ! WHAT THE HELL , VODACOM !!!"