Vodacom **** to me for a reward and now they are adding a bill

VODACOM misled me to an additional subscription and now when I call for it to be deactivated they are always experiencing a high call volume.

MY STORY?? I was called by one of vodacom's consultant last week and was told that vodacom is rewarding me with 5gb data for having my contract with them for almost 3 years. I wholeheartedly asked whether the reward comes with additional charges for me and the answer was boldly NO. It is a reward because I have been having an account.

Today, Monday 02 March 2020, I received an sms as follows "Great Choice! Your bundle was loaded and the data was prorated for this month. You will receive 5GB on the 1st of every month and R175 will be added to your bill monthly. View your balance on the MyVodacom App or dial *135#."

I mean really, it is no longer a reward it is a subscription????.

PLEASE DEACTIVATE IT!!!!! I do not want any additional on my bill. I asked soo many times from the consultant and I was told In fact my subscription will be discounted. What type of discount which adds extra on a bill.

Is this how you rob your long lasting clients??. What more of clients who want to join you?? Are you really giving them honest clauses????? I DOUBT.......

AS FOR ME.......PLEASE DEACTIVATE THE ADDED SUBSCRIPTION......IF NOT I WILL NOT PAY IT.........