Vodacom **** to me about number porting

<p>I app**** for a new contract with vodacom. I told the lady on the phone that I want to port my number. She said that she has to complete the transaction and I can take the package to the vodashop and port the number. After delivery, I went to a vodashop and was told that the swap has to be done before issuing the sim. I now have a new number that I do not want. I am returning the whole package.</p>