lR
lesego R
1 reviews | Active since Aug 2010
19 Dec 2015, 11:22
Vodacom **** to me
Yesterday December 18, 2015, I contacted Vodacom to let them know that my data and airtime was used instead of the promotional one from the just for you. The agent put me on hold to enquire and confirm her supervisor then came back and said I'll be refunded and an Sms will be sent to me immediately to give back my data and airtime. <br> <br> Well that never happened....
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Vodacom's replyOfficial
20 Dec 2015, 08:49Hello kagoentle,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2015, 08:49
Official
Hello kagoentle,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team