BK
Bellah K
1 reviews | Active since Aug 2011
06 Dec 2021, 14:06
Vodacom **** to me
I made an upgrade in September 2021 and I was expecting a R1000 take a lot voucher. Since then, everytime I call no one wants to help me and I'm told different stories. Vodacom ****med me and all I want to do now is to cancel this contract with immediate effect because I was sold lies. The contract was - NO PHONE + 20GB DATA X1 + R1000 takealot voucher @ R125pm on Red Flexi 125. Can someone help me get my voucher or else cancel this contract because I was **** to.
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Vodacom's replyOfficial
06 Dec 2021, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2021, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BK
Bellah K's updateReviewer Update
07 Dec 2021, 17:20Dear Vodacom,
I'm still waiting for a call from a consultant. Can you give me the date and time on when i will be contacted. I want this matter to be resolved.
I'm still waiting for a call from a consultant. Can you give me the date and time on when i will be contacted. I want this matter to be resolved.
BK
Bellah K's update07 Dec 2021, 17:20
Reviewer Update
Dear Vodacom,
I'm still waiting for a call from a consultant. Can you give me the date and time on when i will be contacted. I want this matter to be resolved.
I'm still waiting for a call from a consultant. Can you give me the date and time on when i will be contacted. I want this matter to be resolved.