1 reviews | Active since Mar 2018
Vodacom ****!
I have been getting good service for years from Vodacom, but when they lie to me, then it becomes a real problem. I upgraded last Thursday and by Friday it was consigned. Today (Tuesday) I still haven't received my phone, so I phoned Vodacom and the call agent told me they would deliver it the next day. So I went and phoned RAM, the couriers who was suppose to deliver the phone and they told me that Vodacom had a problem with my address. The street name and number was missing for some reason no one could explain and they were waiting for Vodacom before they could pick up the phone. I gave RAM my correct address and they would sent it through to Vodacom and told me that I would be contacted soon. I am very disappointed that RAM could tell me this and not the Vodacom call agent who made up a story and could not or would not tell me there was a problem with my address. Strange how RAM had to do the work for Vodacom!
