1 reviews | Active since Jun 2012
VODACOM **** ABOUT COMMUNICATION
I did not receive any communication via telephone, e-mail or letter to address this issue. If this is the treatment from Vodacom, I will either ask my attorney to intervene.<br> <br> The only communication that I received was a call from Zanelle on Saturday, 16.01.2016. She asked me to send all communication in connection with my complain to her on an email address that she supp**** on that day.<br> <br> I want to ask the website team of Vodacom not to spread lies over the internet. No-one of them contacted me and I have proof that I was overcharged on Data in the December 2015 bill. I want to clear this matter.<br> <br> I also want to warn customers to look at their data charges because I paid double for data that I bought and I cannot always look over my shoulder to see if my charges are correct because I trusted Vodacom that I will be charged fairly but I do not trust them at all.<br> <br> I am not going to buy out this contract.
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
