EG
Eleanor G
1 reviews | Active since Jul 2022
13 Jul 2022, 19:46
Vodacom lie when they migrate you.
Vodacom called me on the 9th of june to offer a migration package of R45 more a month for 1 gig data and 100 min. Surprise surprise when I was debited an additional R150. Try ti get through to a migration officer? You cant. The sms even confirmed the reference and quote number and no one can find the quote or reference? How. But you charge me R150 more per month. I will never take a contract with vodacom again
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Replies (1)Vodacom's replyOfficial
14 Jul 2022, 12:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
