MB
Michael B
1 reviews | Active since Jul 2016
24 Dec 2019, 20:50
Vodacom lie to you when they say you can migrate
If vodacom call you to say they can migrate you and save you money tell them no because the price will go up. And when you contact vodacom they tell you the price is not including head set. When they phoned they said your price will go down. The only way I will talk to you is by email.
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Replies (2)
Vodacom's replyOfficial
25 Dec 2019, 10:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Dec 2019, 10:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MB
Michael B's updateReviewer Update
03 Mar 2020, 19:36Good day vodacom.
It's now been months that I'm waiting for a reply from vodacom. I have sent you emails and nothing. Vodacom just wants to ***** people's money. I'm not happy at all with vodacom. The price you said on the phone is not what I am paying now. Please email the phone conversation. Which you said you have. When all the contacts are finished I will take my business else where if this is how you treat people.
It's now been months that I'm waiting for a reply from vodacom. I have sent you emails and nothing. Vodacom just wants to ***** people's money. I'm not happy at all with vodacom. The price you said on the phone is not what I am paying now. Please email the phone conversation. Which you said you have. When all the contacts are finished I will take my business else where if this is how you treat people.
MB
Michael B's update03 Mar 2020, 19:36
Reviewer Update
Good day vodacom.
It's now been months that I'm waiting for a reply from vodacom. I have sent you emails and nothing. Vodacom just wants to ***** people's money. I'm not happy at all with vodacom. The price you said on the phone is not what I am paying now. Please email the phone conversation. Which you said you have. When all the contacts are finished I will take my business else where if this is how you treat people.
It's now been months that I'm waiting for a reply from vodacom. I have sent you emails and nothing. Vodacom just wants to ***** people's money. I'm not happy at all with vodacom. The price you said on the phone is not what I am paying now. Please email the phone conversation. Which you said you have. When all the contacts are finished I will take my business else where if this is how you treat people.