1 reviews | Active since Nov 2014
Vodacom lie on recorded Call Special Offers!
DO NOT BELIEVE ANY specials offered over the phone! No FREE DATA for special customers! I wanted to cancel my contract with Vodacom, but called by Vodacom's retention dept to convince me otherwise of course.
The person assisting me was very helpful and professional....it seemed. I was promised that because i am such a great client and have been with Vodacom for such a long time, they want to offer me 2 gig data per month but only charge me for 500meg. (The normal Top-Up contract has 500meg/month)
I received my phone, my airtime BUT NO 2gig Data!! It has been 3 months now that I am NOT receiving the product that was confirmed on the recorded call!! NOT impressed. When you go to a Vodashop...they refer you to CALL again!! Pathetic.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
