Vodacom Lichtenburg eployees rude and bad services delivery. not willing to help at all.

I got a new Samsung Tab S6 on a contract from Vodacom, got to my holiday desitination and found that the device is not starting up as it should. I took it back to the closest vodacom shop while on holiday in Lichtenburg, first the counter sales lady was clueless on what I was saying, then I talked to the Branch manager asking if they can assist with swopping out the device, she was VERY rude to me and just said that they will not help me and I have to take it back to the other VODACOM shop. so I took it to the supposed to be Tech expert and he just looked at it and said he cant help and that it is a out of box failure, so I tried getting hold reginal manager to complain then the shop owner (Mohammed) phoned me, not listening even towhat my problem is and didnt try to help at all with nothing, really rude to me saying that I can forget to get assistance from them if the devices was not bought through them and that they are not responsible for other vodacom problems and that I must go back to the other branch for assistance two hours drive away, the people working in the LICHTENBURG branch of VODACOM has the worst services delivery I saw from any vodacom shop i have been to in my life. wont recommend using the services from vodacom Lichtenburg.