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MB
Morne B

1 reviews | Active since Feb 2017

06 May 2021, 08:20

VODACOM ***** SHOCKING SERVICE

VODACOM you guys are pathetic, ***** and do not care how much you mess people around. False promises of calling back from managers, customer collections department is laughable, with the so called legal department even worse. My problem due to a fault on Vodacom side is still not resolved - and now I will pay a higher interest rate on future lending due to the incompetency of your staff. If this is not true, CALL ME and proof me wrong, because I will continue to share your pathetic service to the world - even though my world might be small. But one by one I will get more of your loyal clients to move over to other service provides. AND DO NOT TELL ME THE MATTER IS RESOLVED BECAUSE NOTHING IS RESOLVED 9 MONTHS LATER!!!!!

0
Replies (2)
Vodacom
Vodacom's reply06 May 2021, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MB
Morne B's update06 May 2021, 09:10
Reviewer Update
Same old same old generic copy and useless paste reply! Do you really think we as (EX) clients are so stupid? If you put in half of the effort you **** in trying to please people (by doing nothing) with the 1000's of complaints you get at your mickey mouse customer (lack of) service department, you might actually get somewhere. VODACOM YOU MAKE ME SICK!!!!!!!!