1 reviews | Active since Oct 2014
Vodacom *****!
Vodacom deserves a prize for inefficiency. You'll probably lose my contract fairly soon as I have now had enough.
After the last time I contacted Vodacom and my current contract was changed, they have gone and changed my contract again, without consent! The bill I signed for is the bill I expect to be charged for, nothing more nothing less.
The contract cancellation issue I had was never resolved. I was at Somerset West Vodacom today and they logged a request for me...the request message resolved nothing and just said to log in over Vodacom website and sort my own issues out via FAQ. I supp**** them with my cancellation letter (proving that Vodacom was wrong and **********ly charging me for a cancelled contract) for the contract that they claimed I never cancelled and nothing was done and nothing could be resolved. How often does this happen to other customers? I want my money! Don't comply and I will take this further.
I will now be claiming for all outstanding including interest and my time and travel spent trying to sort this out seeing as no solution has been suggested by Vodacom, who clearly don't appreciate my years of support. I'll be moving to MTN shortly too.
I will now be claiming for all outstanding including interest and my time and travel spent trying to sort this out seeing as no solution has been suggested by Vodacom, who clearly don't appreciate my years of support. I'll be moving to MTN shortly too.
