TM
Thikho M

1 reviews | Active since Jun 2018

12 May 2021, 08:48

Vodacom *****

When i signed my phone contract i saw that i will pay R259 last month i didnt pay R259 i was told there is connection fee i saud ohk this month i receive sms that i must pay R311 i asked why i was told because i tookairtime advance i asked the guy to prove that i took advance he said when yiu using contract airtime advance comes as a bill a thats a BIG LIE,everytime i buy airtime they deduct.

0
Replies (2)
Vodacom
Vodacom's reply12 May 2021, 09:32
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
TM
Thikho M's update12 May 2021, 13:20
Reviewer Update
The reply is irrelevant