DR
Dylan R

1 reviews | Active since Jul 2011

20 Jan 2022, 08:19

Vodacom *****

Received a call from Vodacom claiming I’m a seven star client! Was sold a new contract with a new phone and guaranteed it would arrive (this is the third time I’ve been caught!!) Still waiting for the phone weeks later, just been called by a different sales person to ‘upgrade’ and when I asked her for Victor the salesman who ‘sold’ me the upgrade with phone she put the phone down!!! Obviously there is no way to get back to them!!!! Pathetic

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Replies (1)
Vodacom
Vodacom's reply20 Jan 2022, 08:45
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team