DR
Dylan R
1 reviews | Active since Jul 2011
20 Jan 2022, 08:19
Vodacom *****
Received a call from Vodacom claiming I’m a seven star client! Was sold a new contract with a new phone and guaranteed it would arrive (this is the third time I’ve been caught!!) Still waiting for the phone weeks later, just been called by a different sales person to ‘upgrade’ and when I asked her for Victor the salesman who ‘sold’ me the upgrade with phone she put the phone down!!! Obviously there is no way to get back to them!!!! Pathetic
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Replies (1)Vodacom's replyOfficial
20 Jan 2022, 08:45 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jan 2022, 08:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
