PN
Pauvashnee N

1 reviews | Active since Feb 2018

03 Apr 2018, 06:52

Vodacom *****

Hi i recently took a vodacom contract for a U choose flexi The consultant told me I don't have to pay anything on 99 a month the tab and airtime.

Then today I received a SMS from my bank stating vodacom debited 227 from my bank account... What the **** man... I want to ****ing return this **** I'm not happy I don't want it I want my money back now

0
Replies (2)
Vodacom
Vodacom's reply03 Apr 2018, 10:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Apr 2018, 12:17
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,