RT
Rezana T

1 reviews | Active since Aug 2015

27 Mar 2017, 12:54

Vodacom *****

<p>i took a contract out that came with a free modem i have now been charged for this free modem for the past 6 months and everytime i call they are offline and cant assist me what a load of ###### so sick of this i will be cancelling my contract with them rather</p>

0
Replies (3)
Vodacom
Vodacom's reply27 Mar 2017, 13:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Apr 2017, 10:59
Official

Dear Customer,

As discussed, your problem has been resolved.

Kind Regards

DL

RT
Rezana T's update11 Apr 2017, 07:33
Reviewer Update

Dear vodacom

Once again this is a lie my account has not been resolved I am disgusted in your poor service I am definitely migrating back to MTN it was a huge mistake coming over to you guys in the first place