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refiloe D
1 reviews | Active since May 2013
22 Dec 2021, 14:33
VODACOM & LENOVO *****ED LAPTOP DEAL!!
I purchased a Lenovo laptop through Vodacom mobile contract. A decision I now live to regret as the laptop stopped working after few months of using it and I contacted Vodacom only to be told that the laptop is conveniently out of warranty and they can't assist. I took in the laptop for repairs and got a shock when I was informed that the mother board is damaged and it'll cost me about R3500 to buy a new. To say I'm shocked will be an understatement as I'm still paying for the very same laptop.
PEOPLE BE WARNED OF VODACOM & LENOVO DEALS ITS A TRAP!!
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Replies (2)
Vodacom's replyOfficial
22 Dec 2021, 18:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Dec 2021, 18:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
rD
refiloe D's updateReviewer Update
24 Dec 2021, 10:37No one has contacted me yet. Not surprising at all.
rD
refiloe D's update24 Dec 2021, 10:37
Reviewer Update
No one has contacted me yet. Not surprising at all.