Vodacom legal services are non existent. Its a ****.

My husband past away in APRIL 2019 I have been trying to cancel his contract and change the parts of his contract that should remain mine for more than a year. I have been paying for things that I should not be paying for while they are strategically delaying the whole process! Whenever I take their calls I am told that this must go through to the LEGAL department. This is non existent. I have had no one ever answer the call!! Documents have been completed EVERYTHING.

Now I am getting phone calls to tell me if I do not pay the outstanding fees within a certain time my subscription will be cancelled. SO during lock down I wont have data or be able to be connected because THEY FORCE ME TO PAY THINGS I HAVE BEEN TRYING TO CANCEL. I am currently paying over R1000 per month and if I can move only the things that I need on the contract to my name I can validly pay less than R400 *****'S THEY ARE!

Immaculate service when they get you to sign their contracts and buy their products. NONE EXISTENT service when you legally are forced to cancel the service!!