Vodacom Legal not knowing where/who I must pay.

Vodacom Legal refer me to VVM, VVM says the account is withdrawn, speaking to Vodacom Legal, but they refer me back to VVM and VVM can not help me and refer me to Vodacom Legal. Again, I'm waiting for a reply from Vodacom Legal. I made an offer to settle my account, but seems no one wants my money. Can you please let me know who I must pay else please clear my records with the bureau and mark everything as settled and paid in full. As this contract was given to me, with promises that a tower will be build in our vicinity and our signal problems will be solved. None happened and I spoke to numerous agents trying to stop my contract. When I ask for the recording of the initial contract offering and agreement, then I'm always at the incorrect department.