CS
CHANDBI S

1 reviews | Active since Nov 2014

07 Apr 2022, 14:46

Vodacom legal ***** and lazy staff

I logged a complaint regarding Vodacom ***** of my account being handed over to 3 attorneys for the same debt. So I received a call today and the guy said he will not investigate where my payment are I have paid to 3 of the legal collection companies. I need to do it myself and ask what they did with the money. How can I contact there people to ask why they never paid the money to ***** client

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2022, 08:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team