Vodacom legal dept not doing their job

I paid a contract in full that was in arrears. I have been trying for almost a year now to get this off my name at the legal department. Every time I speak to customer collections they say the account is settled and that an email is being sent to legal to remove the note on my id number. This process has now happenned 5 times and when I go to a Vodacom store to get a contract it is declined due to this issue. Hello peter is also a waste of time as I reported it previosuly and was told it was fixed. Guess what, it is still not fixed. Vodacom is run by a bunch of ******s!!!!