WJ
Warren J
1 reviews | Active since Jun 2014
17 Aug 2015, 09:57
Vodacom Legal Department
Ref: Your reference number is: 0054~4A3L <br> <br> I am totally disappointed with Vodacom. <br> I have been calling the useless call centre every day to request a settlement letter on my account. <br> Stupid people and all you can hear is loud music in the background an unprofessional call centre agents. <br> <br> I requested numerous times to speak to the managers to address the issues .. I have had all my calls to speak to a manager dropped on me. I think you need to outsource this to a Call Centre in India ... <br> I need my letter / and I need to get a settlement discount on the account that I need to close.. <br> <br> I am not going to hold my breath for a response. <br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 Aug 2015, 10:00Hello warrenjkrs1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Vodacom's reply17 Aug 2015, 10:00
Official
Hello warrenjkrs1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.