VODACOM LEGAL COLLECTIONS

<p>a few years ago i got ill and basically lost everything in my business. not wanting to liquadate as most companies do, i made arrangements to pay of debts etc.</p> <p>after 20 years with vodacom, being two months behind they blocked all the phones and devices, although some was past or almost due for renewal.</p> <p>i have been paying their collection agents, Nimbles R500 per month since 2014.</p> <p>when i requested a full copy of the said contracts etc as is allowed by the law( full disclosure) i was sent to vodacom legal services who promises a 5 working day response to quiries. first enquiry was email 21/7/2017 and second 7/8/2017</p> <p>todate i have not received any comeback from vodacom.</p> <p> </p> <p>all i want to know is if the contract was cancelled( data , airtime etc) why was the devices blocked too?</p> <p>in four years im paying for a service that cannot be used. ( seems like Undue Enrichment on there Part)</p> <p> </p> <p>none the less, their service is terrible and no matter how many times you call ********** you can never get</p> <p>through anyway.</p> <p> </p> <p>i just want a copy of the contracts at my attorneys request .</p> <p> </p> <p>im sure full disclosure is currently part of the law but the vodocam legal department etc is dragging</p> <p>its feet. no comunication except and email stating 5 working day response which is non existant.</p> <p> </p> <p>truly bad service. VODACOM</p> <p> </p> <p> </p>