WW
Willemse W

1 reviews | Active since Apr 2020

08 Apr 2020, 06:08

Vodacom leeching off its clients

Vodacom once again stole all my airtime. I would never advise anyone to take out a cellphone contract with them . I thought the law states you may not take my airtime that i paid for if my data is finished . All their notifications are delayed . I get the message after 200rand of my airtime is gone . Is that how you treat your clients . My contract is R700 monthly and you still want to sponge off people.

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2020, 08:29
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team