MT
Mapule T

1 reviews | Active since Sept 2025

05 Mar 2026, 15:44

Vodacom leeching money from customers to gain sales

Hi, Vodacom has ****med so much money from me.I have a contract with them, I made a case about them last year for changing my contract without my consent. So I asked them to change it back to what I had originally agreed to. Only to find out today that those changes were never made according to the consultant I was speaking to. So they've been intentionally debiting double amount payments to my contract. Please can you assist

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 07:13
Official
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 
Vodacom Consumer Website Team