ES
Elsa-ri Scholtz

1 reviews | Active since Nov 2021

25 Nov 2021, 07:29

Vodacom leaving us stranded without network for 4 days ongoing

I am extremely frustrated with vodacom! We have been without any network since Monday (4 days already)!!!! I am an small business owner and I can't complete any of my orders or communicate with my customers.it is causing me to lose my income beacuse vodcom can't fix this problem!! I had to borrow a phone just to write this review.

We live in a small town, we are dependent on our phones for everything. I can't even place an online order if my children needs diapers ect. we always travel far, how am Isupposed to contact someone for help if needed? How am I supposed to run my business with this terrible inconvenience?

Te biggest irony is that I have to access vodacom te be able to buy a new phone, but I can't even do that with this horrible service!

very very dissastiafied!

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2021, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team