nM
nkululeko M

1 reviews | Active since Jul 2016

06 Jul 2016, 08:56

Vodacom Leaking Service

<p>I HAVE PROBLEM WITH VODACOM I PLACED AN ORDER <br />ONLINE OF A P9 LITE I WAS TOLD IT IS APPROVED IN <br />THE EMAIL WITH THE ***<br />NOW I FIND OUT THAT THERE WAS TWO ORDERS NOW <br />IM TRYING TO CANCEL THE SECOND ONE AND <br />CONTINUES WITH THE P9 LITE AND THE SERVICES IS <br />VERY BAD CAUSE IM CALLING THIS PERSON THEY SAY <br />CALL THIS NUMBER IM NOT GETTING HELP AND THE <br />ORDER IS BEING DEAYED FOR THAT REASON NOW IT <br />IRRIATING ME CAUSE NEXT THE WILL SAY I WAS NOT <br />APPROVED VERY BAD SERVICE CAUSE NEXT THEY WILL <br />DELIVERY A WRONG PHONE CAUSE NO ONE IS <br />GETTING BACK AND I REALLY WANT THAT PHONE I <br />TRUSTED THEM NOW I REALLY DONT KNOW!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jul 2016, 09:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

nM
nkululeko M's update06 Jul 2016, 12:51
Reviewer Update

i understand that but i have not got any calls yet it has past four hours now not even an sms or an email telling me that there is some action taken cause i want to confirmation that the P9 lite for R299has being approved as the email sent to me said so and i have saved that email