tR
tracey R
1 reviews | Active since Aug 2016
08 Jun 2024, 12:26
VODACOM LEADS WHEN IT COMES TO PATHETIC SERVICE - THEY EXCEL
i have been trying since March this year to get an alternative wifi option with vodacom. I advised them that the R699 is unaffordable to me. NO reaction.
The only thing they do is create a service request and then close it again .
I have called and send multiple emails.
Here I am. Their statements are on time. Their service is something extinct. L
It is painful that paying people must relentlessly try to get to some sort of resolve . Vodacom could not care
My latest SR number was created over a week ago and .....that's the end
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Jun 2024, 12:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2024, 12:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
