tR
tracey R

1 reviews | Active since Aug 2016

08 Jun 2024, 12:26

VODACOM LEADS WHEN IT COMES TO PATHETIC SERVICE - THEY EXCEL

i have been trying since March this year to get an alternative wifi option with vodacom. I advised them that the R699 is unaffordable to me. NO reaction.

The only thing they do is create a service request and then close it again .

I have called and send multiple emails.

Here I am. Their statements are on time. Their service is something extinct. L

It is painful that paying people must relentlessly try to get to some sort of resolve . Vodacom could not care

My latest SR number was created over a week ago and .....that's the end

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2024, 12:57
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team