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saffiera B
1 reviews | Active since Feb 2013
25 Apr 2023, 12:44
Vodacom ****le not received
SO*** Billing *** Provider: Vodacom
Dear Vodacom, I signed up a few weeks ago for my contract I have received my router but have not received my ****le which is also described in the welcome package that comes with the router. Why was this not delivered?
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Replies (2)
Vodacom's replyOfficial
25 Apr 2023, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2023, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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saffiera B's updateReviewer Update
04 May 2023, 14:49I am not referring to the call I am referring to the contract month to month in which the package involves a ****le as indicated but the ****le is missing. Is this not part of the devices sent along with the router??
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saffiera B's update04 May 2023, 14:49
Reviewer Update
I am not referring to the call I am referring to the contract month to month in which the package involves a ****le as indicated but the ****le is missing. Is this not part of the devices sent along with the router??