Vodacom Laptop ****
No matter who you call, or where you look on the internet, its not possible to find any specs on any of the laptop you can get through Vodacom. I have spent over an hour on hold to multiple different departments who tell me they can only google the specs and they cant guarantee ill get the specs they give me. Not only are they not able to give the specs but they cant even give out the model name, when i asked they said "It's an HP i7". They want R600 a month for the next 36 months of my life and they cant even tell me what im getting for my money until its too late. This is the biggest con and this kind of behavior for business should be *******
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Replies (3)
Vodacom's replyOfficial
19 Apr 2019, 07:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
19 Apr 2019, 20:11I am still waiting for a call.
's update19 Apr 2019, 20:11
Reviewer Update
I am still waiting for a call.
Vodacom's replyOfficial
23 Apr 2019, 14:49Dear Richard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Sales Team directly on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Sales Team directly on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2019, 14:49
Official
Dear Richard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Sales Team directly on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Sales Team directly on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team