Vodacom Langeberg Mall

Whatever you do, do not go to Vodacom Langeberg Mall in Mossel Bay. It is seriously the worst service ever. Handed in my phone, which was working 100%, except the silent button was faulty on the 12th Oct (cant hear it ring). On the 14th I phoned to find out what was wrong since I got no respons as promised from the technitian. Everytime you phone an excuse. Went twice to the store. First apple had no stock. Then waiting for a part. And everytime the tech will phone you back, but non the less. Never phones. Today is the 29th. And guess what. Now the whole backpanel needs to be replaced and I need to pay. The worst service ever. All the staff have a no care attitude, so that tells me they have a no care manager.