Vodacom lairs and *****s

I have used hello Peter before with Vodacom. They contacted me the next day and asked for a whole lot of proof which I send. My account was paid up in Feb 2022 but they keep on taking double installments and because it is over R500, I cannot reverse it with Standard bank. I have also repeatedly cancelled/stopped the debit order with the bank but that too is a joke. I do not live in RSA anymore and like 100000's this is one of the things which we don't want to live with....say no more.