LM
Laure M
1 reviews | Active since Jul 2013
05 Sept 2019, 16:07
Vodacom lacks service
Have app**** for a contract for my husband. Been weeks.
No one calls then cancel deal because the can't get hold of him. I have phoned 4 times. Every time they say it has been escalated.
I will be canceling both my contracts when they come up for renewal.
Pathetic vodacom. I am very disappointed
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Sept 2019, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2019, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Laure M's updateReviewer Update
09 Sept 2019, 14:19Vodacom has still not phoned me back. Clearly not looking for business.
LM
Laure M's update09 Sept 2019, 14:19
Reviewer Update
Vodacom has still not phoned me back. Clearly not looking for business.